Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 1,461–1,470 of 4,364 reviews (5 star)
Informative and went over moves until muscle memory
Great refresher training done by Matt going over the moves Lots of information provided
Really enjoyable well lead and well presented
Brilliant course, Learned a lot from this Rachel is a good trainer. Definitely recommend
Was a great time refreshing my memory with the course and get to understand more about behaviours and how to cope with it