Showing 3,151–3,160 of 6,498 reviews
Absolutely brilliant course, learnt a different approach in order to de-escalate a situation SAFELY & SUCCESSFULLY. I learnt how speaking to someone and using certain words or phrases in order to engage conversation and help the person to come back to their baseline. An example of this would be to speak about their interests and talk about it with them. I learned how to safely restrain someone keeping everybody safe. During this course BEN and LIAM demonstrated crucial points on how to keep everyone safe and how other may feel when suffering with ( autism , depression and any other mental health issues ) . We learnt about the scale in which a situation will start and increase and how to control the situation bringing the person back to their baseline. I would highly recommend this training programme as it the most effective and safe style of training. We have also learnt that we arnt just security guards WE ARE THEIR TO POTENTIALLY SAVE A LIFE. I just can’t wait to go out there and use these techniques
Brilliant. Very patient and very knowledgeable. Thank you
Kirsty was absolutely amazing , the course was full of useful information, kirsty was direct and straight to the point , she was inclusive with everyone and always kept our attention couldn’t have asked for a better trainer , thank you Kirsty !
Very friendly, professional, reassuring and supportive. Extremely knowledgeable.
Amazing course delivered exceptionally by the very lovely and knowledgeable Kirsty. Kirsty made the whole team feel comfortable throughout the course and promoted confidence within everyone participating in the course. Thank you 🤩
Excellent trainer! Really informative and knowledgeable 😊. Enjoyed the course and what it covered. Feel confident
The course was delivered in a small group which was really nice. This gave an opportunity for detailed discussions. The overall course was very informative and trainers answered all the questions.