Showing 2,711–2,720 of 6,498 reviews
Learned new techniques to help deescalate the client and support them to stay on the baseline. I believe I am mor competent and confident to work with su under challenging circumstances
Much better interactive day. Kirsty remained enthusiastic throughout. I do feel the previous 2 days could've been covered with elearning and today be the most useful and applicable.
Response: Hi Claire. Thank you for taking the time to leave constructive feedback. We will ensure that your comments are passed on to reflect during future courses.
Really enjoyed the practical and theory session today, Kirsty made all of the theory really link into what we see in a hospital setting. Made it feel like it is something we can follow when on shift
Very thorough and went through each step of the safeholds so each one learning could get it right
Really enjoyable course, kirsty makes you feel at ease when practicing the skills taught.
Really interactive , knowledgeable trainer. Could answer all our questions Useful skills appropriate to my area of work. More interesting topics than day 1
Level 3 day was great. Kirstie taught effective techniques to keep a patient / service user safe. Breaks as needed. Great attitude and feeling in the room. Techniques work and were proven to work for us in the examples. Thank you :)
Great application to practice. Real life feedback - i used the de-escalation skill with a teenager about favorite take away in front of police whom had an established relationship... they learnt from me - and i credited Kirsty at the time. It worked and the young man requested orange juice at his trigger - it worked!!! Thank you for a life skill !!
Response: Hi Francesca. Thank you for taking the time leaving feedback. Its fantastic to read the positive experience of when you have utilised the training and put this into practice. I will ensure we pass your feedback on.
Kirstie was amazing her passion for her past and current careers as well as care for patients shines through. It was the most interesting course I've been on and feel I've really be given the confidence and knowledge to take this into my work place. Thank you for all the effort you put in to teaching us.