RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 591–600 of 3,130 reviews (5 star)

Sort by

Amy was wonderful. Thoroughly enjoyed the training. Very helpful and informative

Emma H · 27 Aug 2025
Helpful review?YesNo
Report review

Response: Thank you for the lovely feedback. It’s great to hear that you thoroughly enjoyed the training and found it both helpful and informative. Amy will be so pleased to know her approach made a positive impact. We really appreciate you taking the time to share your experience.

Very informative and great breakaways shown and practised.

Paula G · 27 Aug 2025
Helpful review?YesNo
Report review

Refreshing

irene T · 27 Aug 2025
Helpful review?YesNo
Report review

The course being very helpful and detailed, and is a very good practice thank you.

Helen L · 27 Aug 2025
Helpful review?YesNo
Report review

Response: Thank you so much for your feedback, it’s great to hear that you found the course both helpful and detailed. We’re really pleased it supported good practice and gave you what you needed. Your appreciation means a lot!

Good refresher course based at a good level of understanding

Gail H · 26 Aug 2025
Helpful review?YesNo
Report review

Excellent very helpful

Pratima P · 26 Aug 2025
Helpful review?YesNo
Report review

Excellent and informative refresher

Eliabeth C · 26 Aug 2025
Helpful review?YesNo
Report review

Brilliant at her job and talks well

Tammy C · 22 Aug 2025
Helpful review?YesNo
Report review

kirsty was very welcoming. friendly and approachable. answered all questions I asked. very hopefully. learnt alot. thank you x

Michelle w · 22 Aug 2025
Helpful review?YesNo
Report review

Really enjoyed this course, kirsty was brilliant and very thorough, really enjoyed today and updated my knowledge on pbs support.

Sheryl G · 22 Aug 2025
Helpful review?YesNo
Report review