RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 581–590 of 3,130 reviews (5 star)

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Very good refresher course. Linsey is an excellent trainer as alway's. An informative day , learned a lot and remembered a lot. An enjoyable day.

Lynn D · 08 Sep 2025
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Response: Hi Lynn. Thank you for your feedback. We are delighted to hear you found the refresher course very good and enjoyed the day. Linsey will be pleased to know you found her training excellent. It’s great that the course was both informative and enjoyable.

I have learned a lot.

Louis E · 08 Sep 2025
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The training went very well i have leant a lot

Victor M · 08 Sep 2025
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I feel more confident now then I did before in previous training as the training was much more clearer and the trainer was professional, kind and remained respectful towards everyone it was a very well organised training

Faizah A · 05 Sep 2025
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Response: Thank you for your feedback. We are pleased to hear the training was clear, well organised, and delivered in a professional and respectful way. It is great to know you are now feeling more confident as a result of the training.

Helpful informative course good explanations and inclusive to all staff

Monica L · 04 Sep 2025
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Response: Hi Monica. We appreciate your feedback. It’s great to hear the training was helpful, clear, and inclusive for everyone.

Good refresher and very well presented, trainer made it entertaining but getting the importance of course across. Can't wait for next year

Megan S · 02 Sep 2025
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Great course

Jim E · 02 Sep 2025
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Caroline was very good throughout the course, good information, good skills

Amy R · 02 Sep 2025
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Response: Hi Amy. We appreciate your feedback. It’s great to hear you found Caroline’s delivery engaging and the course content valuable.

Very satisfactory

Joseph O · 02 Sep 2025
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Very good training session, learnt alot of useful information, the course was interesting, the trainer was very efficient and showed good communication skills. Content was good and interesting.

Sharon W · 28 Aug 2025
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Response: Thank you for your feedback. It’s great to hear that the training session was both informative and engaging. We're glad the content felt relevant and that the trainer’s communication style supported your learning. Your comments are really appreciated and help us keep delivering high-quality sessions.