RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,214 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 41–50 of 147 reviews (4 star)

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Great trainer, thank you

Sam S · 29 Aug 2024
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Calming manner Examples given

Lyn B · 21 Aug 2024
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Great trainer, very thorough on covering all areas needed to be refreshed

Sean F · 05 Aug 2024
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Response: Hi Sean, thank you for the lovely feedback on Coralena's course. She is indeed a great trainer and we will ensuer we pass on your comments.

Made to feel very comfortable

Deborah H · 10 Jun 2024
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Really enjoyed it learnt a lot and brushed up on things just thought course was a bit long

Denise C · 30 May 2024
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Response: Hi Denise, thank you for the feedback and really glad you enjoyed the course. Trainers are governed by RRN Training Standards that state how long the courses need to be. If you feel there is anything that could be improved upon, please do not hesitate to contact us.

All ok, very clear delivery

Victoria M · 25 Apr 2024
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I really leaned new skills and the course was very helpful .

Lorraine G · 27 Mar 2024
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Training course very helpful, easy to follow and trainer put us at ease from start to finish.

Sharon W · 08 Mar 2024
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Nice to have a refresh. Good trainer. Easy to follow.

Kerry M · 14 Feb 2024
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Good training session enjoyable and informative

Dave H · 29 Jan 2024
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Response: Hi Dave. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course and found this informative.