RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 341–350 of 3,314 reviews

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Everything well explained and demonstrated, really good refresher

Simon P · 09 Feb 2026
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Response: Hi Simon. Thank you for your feedback. I’m glad to hear that you found the refresher well explained and clearly demonstrated.

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Refreshed breakaway techniques and how to practice safely, effectively and legally

Caroline J · 09 Feb 2026
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Great refresher course from penny today. Very knowledgeable and a patient trainer.

Lauren S · 09 Feb 2026
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Penny was really informative, gave good examples of the content relating to our service. She kept the group engaged.

Rachel F · 09 Feb 2026
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Response: Hi Rachel. Thank you for your feedback. I’m glad to hear that you found Penny informative, and that her examples made the content relevant to your service while keeping the group engaged.

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Great training.

Llewellyn B · 05 Feb 2026
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Response: Hi Llewellyn. Thank you for your feedback! I’m glad to hear you found the training great

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The training was great

Islamiat A · 05 Feb 2026
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Over all it was enjoyable informative good trainer

Keith A · 05 Feb 2026
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Response: Hi Keith. Thank you for your feedback. I’m glad to hear you found the training enjoyable and informative, and that the trainer met your expectations.

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A lovely day mixing with other staff

Paul J · 05 Feb 2026
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Great

Sean F · 04 Feb 2026
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Excellent course

Joanne T · 04 Feb 2026
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