Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.
Generated from recent reviews; may not reflect every review
Showing 331–340 of 3,314 reviews
Training was very good trainer was funny and charming like it
Enjoy the refresher training
Response: Thank you, Connie. We appreciate your feedback and are pleased to hear you enjoyed the refresher training.
Jonathan is a great trainer who is thorough and ensures we understand
Response: Thank you, Amy. We appreciate your feedback and are pleased to hear that Jonathan’s thorough approach supported your understanding throughout the session.