RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 271–280 of 3,314 reviews

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Kieran was friendly and knowledgeable. He involved all participants and encouraged everyone to engage.

Sarah R · 24 Mar 2026
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Response: It’s great to hear your feedback, Sarah. Thank you for sharing. I’m glad you found Kieran friendly and knowledgeable, and that he encouraged everyone to get involved. I’ll be sure to pass your comments on.

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Kieran is a really good trainer, very patient when teaching the moves.

Jayne M · 24 Mar 2026
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Excellent instructor. Well informed course

Stephen K · 24 Mar 2026
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Thank you , course delivered in a way easy to understand , clear instruction, room spacious and comfortable . Thank you for the help and understanding over the breakaway technics which I've always struggled with but now feel more confident ,thank you for your patience

Christine C · 24 Mar 2026
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Response: Many thanks for your feedback, Christine – we really appreciate it! I’m pleased to hear you found the session clear and easy to understand, and that you feel more confident with the breakaway techniques. It’s great to know the environment and support made a positive difference.

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Alan presented the course very well

Cheryl B · 20 Mar 2026
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Very satisfied

Samson A · 20 Mar 2026
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Excellent , i enjoyed the course.

Soledad V · 20 Mar 2026
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Response: Thank you, Soledad. We appreciate your feedback and are pleased to hear you enjoyed the course.

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Always good to have an update and refresher

Aileen P · 18 Mar 2026
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Well led

Lisa W · 18 Mar 2026
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Very interactive and informative

Oluwaseun A · 18 Mar 2026
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