RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 261–270 of 3,314 reviews

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Very useful and well presented by the trainer.

Mothlubur R · 01 Apr 2026
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Response: Thank you for your feedback! We’re really glad you found the session useful and well delivered.

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It was really good

Ian O · 31 Mar 2026
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Great trainer, thanks Adam. Always checked understanding of group throughout. Thank you.

James T · 31 Mar 2026
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Response: Thank you for your feedback! We’re really pleased Adam created such a supportive learning environment and kept everyone involved throughout the session.

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Very clear explanations and enjoyable.

Susan F · 31 Mar 2026
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Excellent

Moses D · 31 Mar 2026
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“

Great training refresher, training provider was very knowledgeable and helpful, answered all questions

Monika W · 26 Mar 2026
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Good training course for my work giving professional ways of working for safe practice in difficult situations to ensure the safety of service users and staff

Anne B · 26 Mar 2026
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Response: Thank you for your feedback, Anne – it’s really appreciated! I’m glad you found the training useful and that it supports safe and professional practice to ensure the safety of service users and staff.

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Trainer was informative, helpful, easily understood

Bernard H · 24 Mar 2026
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Response: Really appreciate you sharing your feedback, Bernard. I’m pleased to hear you found the training informative, helpful and easy to understand.

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Very friendly, kind. Knowledgeable and good communication skills. Perfect trainer

John M · 24 Mar 2026
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I enjoyed the course. It gave me everything I needed to know without dragging it out.

Gillian A · 24 Mar 2026
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