RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 181–190 of 3,314 reviews

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“

excellent as always thank you

Daria D · 18 May 2026
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“

Detailed and comprehensive. There was chance to ask questions and have discussion.

Hattie H · 18 May 2026
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Response: Thank you, Hattie. We appreciate your feedback and are pleased to hear the session was detailed and comprehensive, with opportunities for discussion and questions throughout.

“

Very helpful And was good to practise again Fab refresh etc Very good

Anita B · 18 May 2026
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“

Very good course

Paul J · 18 May 2026
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Excellent

Trudy C · 15 May 2026
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Response: Thank you, Trudy. We appreciate your feedback and are pleased to hear you had a positive experience.

“

Knowledgeable, thorough and clearly led.

Tom C · 15 May 2026
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Well constructed and informative

Dean W · 15 May 2026
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Response: Thank you, Dean. We appreciate your feedback and are pleased to hear you found the session well structured and informative.

“

Jonathan and Peter engaged the course members well. We all seemed to enjoy it and everyone participated.

Lesley T · 14 May 2026
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Response: Thank you, Lesley. We appreciate your feedback and are pleased to hear Jonathan and Peter supported an engaging session with good participation throughout the group.

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Fantastic

Martin M · 14 May 2026
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Response: Thank you, Martin. We appreciate your feedback and are pleased to hear you had a positive experience.

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The course went smoothly and fun, Both Jonathan and Peter delivered it professionally. and also made it fun

kim W · 13 May 2026
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