RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 171–180 of 3,314 reviews

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“

Very informative course,well set out and engaging.

Linda S · 25 May 2026
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Trainer had good communication with us. All lectures was understood.

Marie W · 25 May 2026
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“

Kieran made the course interesting and was very mindful of the hot weather for people

Julie S · 25 May 2026
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Response: Thank you, Julie. We appreciate your feedback and are pleased to hear Kieran made the course engaging and remained mindful of the group’s comfort throughout the session.

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Very good.

Sandra F · 25 May 2026
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“

Very relaxed and informative course.

Claire h · 25 May 2026
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“

Kieran made the course interesting and relaxed

Joanne W · 25 May 2026
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“

It addressed the practical needs of the job and it is well structured

Ronald B · 22 May 2026
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Response: Thank you, Ronald. We appreciate your feedback and are pleased to hear the course was well structured and relevant to the practical needs of your role.

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A very good refresher course.

Aimee M · 21 May 2026
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Response: Thank you, Aimee. We appreciate your feedback and are pleased to hear you found the refresher course valuable.

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Informative

Robert K · 20 May 2026
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Response: Thank you, Robert. We appreciate your feedback and are pleased to hear you found the session informative.

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Great

Leah C · 18 May 2026
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