RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 141–150 of 3,130 reviews (5 star)

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Lindsey was very good

Jackie R · 02 Jun 2026
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Very iinjoying course learned how to brake away safely lovely environment and team members feal confident in every learning

Lisa T · 02 Jun 2026
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Response: Thank you, Lisa. We appreciate your feedback and are pleased to hear you enjoyed the course and that the learning environment supported your confidence throughout the session.

Excellent course delivered very relevant to health care workers. Excellent practical skills relevant to service users we support

Mxolisi N · 02 Jun 2026
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Lindsay our trainer is absolutely amazing always asking if we was ok and very helpful in everything she was always enthusiastic and very supportive

Kelly M · 02 Jun 2026
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Explained everything understanding regarding the pbs linsey was excellent with explanation and with break away skills.

Corinna N · 02 Jun 2026
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Our trainer was brilliant ,help full if was unsure about anything and made sure we was sure about what we had been learnt .

Sarah T · 29 May 2026
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Thank you 😊

Teresa's G · 26 May 2026
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Response: Thank you, Teresa. We appreciate your feedback and are pleased to hear you had a positive experience.

Very good information on each topic that was given. Fantastic training course.

Shannon L · 25 May 2026
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Response: Thank you, Shannon. We appreciate your feedback and are pleased to hear you found the information across the topics valuable and enjoyed the training course.

Very informative course,well set out and engaging.

Linda S · 25 May 2026
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Trainer had good communication with us. All lectures was understood.

Marie W · 25 May 2026
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