RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,340 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,431–1,440 of 3,354 reviews

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Very interesting. I enjoyed the training.The delivery method was excellent. Thank you

VICTOR U · 17 May 2024
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Excellent course very well presented

Aileen P · 14 May 2024
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Response: Hi Aileen. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Amy. We'll ensure we let her know.

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Very well presented

Steve K · 14 May 2024
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Really great energy and used personal examples to deepen understanding of behaviour and de escalation

Daniel L · 14 May 2024
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Very useful and the course length was just right . Amy is very knowledgeable and fun to learn with

Katrina O · 14 May 2024
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Response: Hi Katrina. Thank you so much for the feedback and we're so glad you enjoyed the training. Sounds like a fabulous day with Amy and we will be sure to let her know.

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Really good, excellent

Teresa G · 14 May 2024
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Very enjoyable

Karen F · 13 May 2024
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Fantastic Trainer with a great in-depth of knowledge of Sunhealthcare of the clientele we support and the environment we work in

Martin M · 13 May 2024
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Response: Hi Martin. Thank you for taking the time to leave detailed feedback. We know that our Associate Trainers work very hard to deliver high quality courses. I will personally send Jonathan an email to share your comments. Thank you.

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Good training. Great work and very thougher

Gail S · 13 May 2024
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Response: Hi Gail. I'm so glad you enjoyed the course. We'll be sure to pass on your comments to

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Lee was knowledgeable and engaging. He presented the information in an interesting way and made sure we understood.

Mark P · 13 May 2024
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