RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,340 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Very informative and well explained

Deborah C · 30 May 2024
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Response: Hello Deborah, thank you for the lovely feedback and we will ensure that the trainer is made aware.

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Very informative

Joma H · 30 May 2024
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Very important course with, great and well-articulated instructor who delivered the course perfectly

Ishaq K · 30 May 2024
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Really enjoyed it learnt a lot and brushed up on things just thought course was a bit long

Denise C · 30 May 2024
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Response: Hi Denise, thank you for the feedback and really glad you enjoyed the course. Trainers are governed by RRN Training Standards that state how long the courses need to be. If you feel there is anything that could be improved upon, please do not hesitate to contact us.

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Very current and informative

Claire N · 28 May 2024
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I had a good refresher training today with kirsty going through all the breakaway moves which will help me when am back at work to help with my job and talking with my client to reassure him so hopefully will not need to use the break away moves

Eleanor P · 24 May 2024
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Useful refresher

Stephen L · 22 May 2024
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The course was delivered excellently.

Nina H · 21 May 2024
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Response: Hi Nina. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Pearl. We will ensure to pass your feedback on.

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Good refresher

Tina M · 21 May 2024
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Response: Hi Tina. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Caroline.

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Really nice and polite and took time to explain things to everyone all good 👍

David M · 17 May 2024
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Response: Hi David. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Natalie was explaining the material so well and you enjoyed the delivery of this. I will be sure to pass your comments onto Natalie.