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RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher Reviews
Oluwatosin A, 20 Jan 2026
Excellent course delivery. Understood every bit of the training It was theoretical and practical The trainer (Linsey ward) interacted well. It was fun and engaging. The breaking techniques was well carried out. She also outlined what influences challenging behavior such as life experience(upbringing), Race, culture etc. She spoke about STEPS S-Space T- Touching E-eye contact P- posture S-speech. It was quite engaging.Response : Hi Oluwatosin. Thank you for your feedback. I’m glad to hear that you found the course delivery excellent and that Linsey’s approach made the session engaging and enjoyable. It’s great to know that both the theoretical and practical elements, including the breaking techniques and STEPS framework, supported your understanding of PBS and the factors that can influence people’s behaviour.
Kathryn F, 16 Jan 2026
Made the course very comfortable and easy to understand
Lorraine B, 16 Jan 2026
The course was quite fun and enjoyable and useful if needed
Carla K, 16 Jan 2026
Really enjoyed the course it was put over to us in a manner I understood. Was asked all the way through if I understood what she was teaching us
Elizabeth D, 16 Jan 2026
Enjoyed the course today was really enjoyable kept my interest but room was col
Lusa R, 16 Jan 2026
Amy Mellor, was very interesting through the course,
Diana C, 16 Jan 2026
Amy gave a very informative training session for pbs was very bright a helpful all throughout
Julie H, 16 Jan 2026
Very good knowledgeable trainer. Trained at a easy pace which was excellent to take everything on board. Good size room.