RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 101–110 of 3,314 reviews

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Informational and good support.

Loraine V · 03 Aug 2026
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Interesting course

Andrew P · 03 Aug 2026
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Linsey has delivered the cause to a high standard and I am now confident that I could carry out PBS to a high and safe standard

Rachael H · 03 Aug 2026
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Training was well understood and trainer very good and explained things well

Kate N · 03 Aug 2026
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The trainer really explained and gone through all and made sure everyone understood and was very happy.We really enjoyed as a Team

Beatrice M · 03 Aug 2026
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Response: Thank you, Beatrice. We appreciate your feedback and are delighted to hear you and your team enjoyed the training. It's great to know the trainer took the time to ensure everyone understood the content, creating such a positive and supportive learning experience.

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I thought the course was informative and useful for work

Benjamin L · 03 Aug 2026
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Informative Fantastic solo trainer

DONNA S · 31 Jul 2026
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Response: Thank you for your feedback. We’re thrilled that you found the session informative and that the trainer delivered such a fantastic course independently!

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The training was very beneficial allowed me to have a better understanding of PBS and use of escalations

Anam H · 31 Jul 2026
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Response: It’s great to hear that the training strengthened your understanding of PBS and how to respond to escalation. We hope you feel confident applying what you’ve learnt in practice.

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Thoroughly enjoyed the course. Overall a fun day in training

Sian C · 31 Jul 2026
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Always delivers the course in a fun friendly manner

Debra P · 31 Jul 2026
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