Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 881–890 of 3,952 reviews

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Overall really enjoyed today’s course. Very informative and will go away with a new insight and skills

Elizabeth M · 28 Jan 2026
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The course was much needed for my work place. A lot of informations, tips and practical ways to deal with behaviours of concern. The trainer was very knowledgeable. He made everyone engage with the content.

Abdelkader T · 28 Jan 2026
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Class was interactive,knowlegwable,practically applyable.

Raina P · 26 Jan 2026
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very interesting, very good presentation

Anusha S · 26 Jan 2026
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Excellent day. Ben and Liam engaging, appropriate, lots of different ways to get the group engaged. Thank you.

Patricia G · 26 Jan 2026
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I really enjoyed the training, I will take this with me when working on the ward. Ben gave me a good understanding of behaviour of concerns and how to use it on day to day basis.

Isma A · 26 Jan 2026
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It was really important to understand about behaviours and even understand our own behaviour and really taught about managing

Pavithra D · 26 Jan 2026
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Enjoyed the training Scenarios were good Tips and examples what to do in situations

Celine r · 26 Jan 2026
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I have gained broad knowledge in the way I should handle situations in my work place both towards patients and towards my colleagues.I would recommend all band levels attend this course from band 3 to band 9

Kasamba M · 26 Jan 2026
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Found the course extremely informative and useful. Delivered in a way by the tutor that was easily understood

Tracy F · 26 Jan 2026
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