Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,977 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 51–60 of 273 reviews (4 star)

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Jack was really engaging and kept my interest throughout the session. I liked the practical components to the session as it kept it interesting. I appreciated the regular breaks because it can be uncomfortable sitting for such a long time when you’re not used to it. There was some repetition throughout the day, but to an extent it did help consolidate my learning.

Sophie W · 19 Dec 2025
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Response: Hi Sophie. Thank you for your feedback. I’m glad to hear that you found Jack engaging and that the practical elements helped maintain interest throughout the session. I also appreciate your comments regarding the pacing, breaks, and repetition, and how these supported your learning. Your feedback is helpful and valued.

Course was very interactive and interesting. Jack the teacher was very informative and had great communication enabling the course to be interesting even thought it was a long day. Enjoyed very much and walked away being taught a lot.

Niamh C · 18 Dec 2025
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Response: Hi Niamh. Thank you for your feedback. I’m glad to hear that you found the course interactive and interesting, and that Jack’s communication supported the session throughout the day. We hope that attending the course will support you in your role.

Very informative and enjoyable course.

Joanne M · 17 Dec 2025
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Great course, it’s a long day to be sat down in a lecture style environment but the discussions and group work with breaks helps to break this up.

Abigail W · 17 Dec 2025
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Could be better with more activities as its quite a long course

Saima A · 08 Dec 2025
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Well presented. Some slides and handouts didn’t have same emphasis Managed the room really well

Liz O · 08 Dec 2025
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Response: Hi Liz. Thank you for your feedback. We’re pleased to hear you found the session well-presented and that the trainer supported a positive learning environment. We appreciate your comment regarding the slide and handout alignment and will explore this further. We hope that by attending the course it will continue to support you within your role.

Good although I do worry about how much we tolerate

David J · 01 Dec 2025
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Really enjoyed the session. Feel that I gained knowledge and new ways of de escalation. I feel it was interactive and interesting. Thank you.

Sarah D · 01 Dec 2025
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I enjoy the course. I learn a lot.

Elizabeth O · 20 Nov 2025
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Overall good experience,

Syamily S · 20 Nov 2025
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