Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,979 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 631–640 of 3,754 reviews (5 star)

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Great training. Very informative!

Laura V · 26 Mar 2026
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Good course I have enjoyed it

Jacqueline W · 26 Mar 2026
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Very helpful, very clear and inclusive.

Klara B · 26 Mar 2026
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Liam covered the session last minute and was excellent ! (Once he had his coffee he was even better !) really informative and enjoyable . Look forward to the second session

Sarah A · 26 Mar 2026
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Response: Thank you for your feedback, Sarah – it’s really appreciated! I’m glad you found the session informative and enjoyable. I’ll be sure to pass your kind comments on to Liam. We look forward to seeing you at the second session.

Learnt a lot. Very interesting

Kereene H · 26 Mar 2026
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We had Liam for our Level 1 PBS training. He was very engaging and educational. Felt the content was informative and built on courses I have attended previously.

Elizabeth B · 26 Mar 2026
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Ben was really good at teaching the session. It was very engaging and it helped me remember that people have other situations happening in their life that cause them to get triggered more easily. He helped me realise that sometimes changing your approach to people can create better outcomes for everyone involved.

aaliyah k · 25 Mar 2026
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Ben was our trainer for today’s course. He was interactive and did lots of different interactive parts throughout this training. He was engaging and we had lots of breaks which was good. He was attentive and allowed time for questions and debates. He made it fun. Thanks Ben :)

Jessica J · 25 Mar 2026
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Response: Thank you for your feedback, Jessica – it’s really appreciated! I’m pleased to hear you found the session engaging and interactive, and that there was plenty of opportunity for questions and discussion. I’ll be sure to pass your kind comments on to Ben.

Very informative, learnt so much and feeling more confident with PBS now. Ben was great, the examples he used made it more understanding and interesting thank you

Victoria H · 25 Mar 2026
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The course was very informative. Ben was very relatable, enthusiastic and engaging. Enjoyed the session and will take what I have learnt today and apply to my every day job.

Molly W · 25 Mar 2026
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