Showing 611–620 of 3,754 reviews (5 star)
The course was helpful in understanding how behaviour is communication, and how we as nursing staff can implement change and adapt to meet everyone’s needs. The trainer was great and helped me to understand in detail how to deescalate situations.
Really informative course, kept the group involved in discussions throughout the whole day, including doing teamwork exercises together to engage everyone. Increased my knowledge and understanding of PBS so I can implement this in my practice. Thank you
Very good session . Provides a structured training to deal with difficult behaviours
Class was good. The Arousal theory was much informative.
Training was very informative, trainer was very professional in all aspects and gave lots of information on the day.
Excellent training, which covered all about PBS
The course was designed well and contained lots of relevant information that was laid out clearly and in a way that made sense. Kim was a great trainer, she cleared things up that I got confused about, knew how to give relative examples that applied to the course and our place of work and worked efficiently so, keeping training engaging and interesting. Thank you. I feel better about being able to provide pbs in my new role!
Response: Thank you so much for your detailed feedback! We’re really pleased to hear the course supported you in your new role and that Kim’s approach helped make everything clear and relevant. It’s great to know you’re leaving feeling more confident.
Kim presented the course well blending with practical experiences to enrich the content. Apart from that she offered time for the trainees to share their experiences to better understand the concepts in the course.
Fantastic training session, well delivered and informative, any questions asked where answered professionally, and Kim made sure we all understood the session.
Jack Lucas-Knight was a great facilitator. He was very enthusiastic and engaging. He was able to give excellent examples and it was evident that he knew his topic. A most enjoyable course and I will be recommending that all my team attend this course as it was very useful. Thanks Jack
Response: Hi Andrea. We appreciate your feedback. It’s wonderful to hear Jack’s engaging approach and clear examples made the session enjoyable and informative, and that you would recommend it to your team.