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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

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Rachel J, 27 Nov 2025

Great trainer, really engaging. I learnt so much about how to learn people's cues, the timings for de-escalation and about how I do judge people which has shocked me. Ill take this into home and work life. This was really personal to me as I want to apply this to help my brother, going through an incredibly difficult time with his mental health, and hopefully share some of this with my family so they can also help him.
Response : Hi Rachel. Thank you for sharing such thoughtful feedback. It’s great to hear that the training supported your understanding of cues, timing and reflection on how we interpret others. It’s clear the session had a meaningful personal impact, and it’s positive to know you feel able to bring these insights into both your work and home life. Thanks again.

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Lisa R, 27 Nov 2025

Really engaging trainer. Really enjoyed this 1st part of the course hope the next one is as good. Will be using these new skills within my role.

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kausar a, 21 Nov 2025

extremely interactive, informative and engaging. provided relatable and retainable information to use for personal development and awareness. Thank you Liam & Ben.

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Sylwia J, 20 Nov 2025

Absolutely fabulous training, I learned a lot from there. Definitely helps me in my work setting. Ben and Liam are excellent tutors. I will recommend for everyone.

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Lynsey H, 20 Nov 2025

Trainers had great energy and kept everyone engaged. Great training session and not what I was expecting at all. Some of the information I knew and was more in-depth but I also learnt about restraints, mirroring body language. About escalation and how to bring the patient back down again. Thank you

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Oluwayemisi W, 20 Nov 2025

I have learnt to use the red car approach in all situations

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Jini J, 20 Nov 2025

Good and more learned about behaviour

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Aleena T, 20 Nov 2025

Really engaging sections, lots to take home. Both trainers are so good at managing class

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Pauline D, 20 Nov 2025

Really thought provoking and hopefully I can and will Instill all the strategies I have learned into practice in all relationships both personal and professional. Thank you so much
Response : Hi Pauline. Thank you for your thoughtful feedback. I’m glad to hear that you found the session thought-provoking and that the strategies shared will support you. Thanks again.

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Carole K, 20 Nov 2025

I have to say as a nurse for 30 years , this training has been the most enlightening I have ever done. I have learned so much for my future practice. Liam and Ben totally made it so interesting and if every course was presented as well as this , I am sure it would help learning

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