Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was a really good teacher and really was engaging throughout the day. I found it really interesting and learnt lots. I will be using PBT at work on a daily basis and hope it improves the relationship I have with the patients

Holly H · 01 Apr 2026
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Ben is an excellent trainer. I feel like I knew most of the content and information already but despite this, Ben’s approach and style meant it still felt like a really valuable day. Thank you for making the session enjoyable.

Naomi A · 01 Apr 2026
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Response: It’s great to hear the session still felt worthwhile, even with your prior knowledge. We’re really pleased Ben’s approach made the day enjoyable and added value to your experience.

Ben was brilliant. He made the topic very interesting and kept us all engaged throughout the session!

Rebekah V · 01 Apr 2026
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Ben made the course very interactive, engaging and fun as far as training goes. Gave us opportunity to think out of the box and learn new techniques for not only our professional life but personal too. Thankyou

Saadiya B · 01 Apr 2026
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fantastic session- learned a lot of information that I can apply to practice- loved the discussion aspects and the various models used within the session. Ben was an amazing speaker- very engaging and talked about everything very clearly.

Kesia J · 01 Apr 2026
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The training was so educative and full of substance. Ben really did an excellent job facilitating the lesson.

Balqees S · 01 Apr 2026
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I found the course today very detailed and useful. It has allowed me to think differently about why certain behaviours are displayed. I do feel I I will think deeper now about what the person displaying this behaviour may be feeling/has experienced.

Elizabeth E · 01 Apr 2026
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Ben was amazing at leading this session. He engaged us all and used an interactive learning approach. We were all involved and contributed to this session thanks for ben and his learning style of asking us questions and team work styles. I feel i have learned so much from this session, thank you Ben!

Nyah A · 01 Apr 2026
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Very fun and interactive session. Was lovely having Ben being our trainer. Thank you so much for getting us involved and opening my eyes to having a better approach and perspective in practice :)

Sadia A · 01 Apr 2026
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It was really good it was engaging from the start. I genuinely learnt ALOTTT from this one session abt myself and others ben was amazing!! and i look forward to the upcoming sessions

ayesha . · 01 Apr 2026
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