Showing 3,391–3,400 of 3,952 reviews
Very good presentation style and lot of opportunities to discuss and talk about how to better support out customer which all made this training very enjoyable.
The training very useful and relevant to my job role.
Rachael was really nice and usually don't like being put on the spot but she managed to asked questions without too much pressure. It was a perfect size with just 7 of us in the session so made it easy to interact. I want to do the part 2 when possible because I thought it was so useful. Really related it to all particular services and I would recommend any support worker to do it. Helps your customers, but also helps yourself in a difficult job
Very interactive. Well delivered Enjoyed this training it reinforced what we as an organisation are trying to achieve.
Excellent course. Could not fault the trainer who in my opinion kept everyone involved and interested in the course. One of the best trainers I have had in 23 years
Clear and concise, delivered well, principles learnt were ideal for my workplace
Found the course to be very informative and interactive.
This was an excellent course. Very thought provoking and insightful
I thoroughly enjoyed the training and feel it will really benefit my practice moving forward... The trainer, Rachael, ensured the sessions were very interactive and she really challenged us to think about the course content and how we will better support our customers (and each other) using a PBS approach... Despite behind held virtually it was delivered in such a way that I almost felt I was in a room with my colleagues... Would absolutely recommend...