Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 3,351–3,360 of 3,952 reviews

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Fun and engaging.

Nicola K · 13 Oct 2020
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Brilliant, engaging and informative training.

Rachael G · 13 Oct 2020
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Rachael was amazing, She really made the course very interactive and i was well informed.

Sandra M · 13 Oct 2020
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A good course first time online very experienced trainer

Terry M · 13 Oct 2020
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brilliant really enjoyed

Angela B · 13 Oct 2020
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Very informative and comprehensive around the skills and focus needed to support customers more effectively. Down to earth, real and engaging. Will remember some anecdotes as e.g.s to work from.

Catherine K · 13 Oct 2020
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I did feel it was really long due to only having one 15 min break. I had a headache by the end of both days from staring at a screen.

Sophie H · 13 Oct 2020
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I found the course really engaging and Rachael was really good

Sally T · 09 Oct 2020
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Thank you very interactive especially as this was virtual learning the trainer was very engaging. Knowledgeable and brought her own experiences to the training and that has helped my learning.

Steven W · 09 Oct 2020
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I found it really engaging and learnt a great deal. There was lots of real life anecdotes and the flow of the conversation was perfect. Definitely the best I've been too Rachael Davies is a great facilitator.

Flora A · 09 Oct 2020
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