Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,993 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 3,191–3,200 of 3,769 reviews (5 star)

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“

Andy delivered extremely useful information, very engaging with all course participants and this will be very useful to improve our support and service to our customers.

Monika H · 23 Oct 2020
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“

Andy answered all questions that were asked of him and was very knowledgeable. He gave facts and figures and his own experiences which gave more of a personal touch.

Marie J · 23 Oct 2020
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“

only bad thing about it was not always being able to see the graphs/charts/models that the trainer was reffering to. over all was a great course and I was completely wow'ed by the amount of knowledge the trainer had.

Jacob W · 23 Oct 2020
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“

Brilliant delivery by Andy!!

Paula T · 23 Oct 2020
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“

Andy made this trading module enjoyable. He encouraged participation and questions from us. He covered a vast subject efficiently, covering all of the aspects that were the most important to our working practices. I would very much like to do the other parts to this training, as Andy made this section very enjoyable.

Kari B · 23 Oct 2020
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“

Very enthusiastic, knowledgeable and down to earth trainer. Andy engaged with everyone and he's a natural! and his honesty, openess and genuineness shone through! More please!

Isobel R · 23 Oct 2020
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“

Really enjoyed the course, learnt so much. Thanks Andy

Sonia H · 21 Oct 2020
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“

Andy was a brilliant tutor. He was very attentitive to the group and very interactive. He even acknowledged me by the name I preferred instead of the my "official" first name. He covered the topic in a way which he made sure that everyone understood and even used examples specific to the people within the room and their services. It was the most enjoyable course I've undertaken in my time at HG and I've learned a lot of pivotal information that I hadn't even considered before.

M M · 21 Oct 2020
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“

Great course, fantastic knowlegable trainer Adapted all information to make it relevant to the service I work into Really inclusive, ive thoroughly enjoyed this course

rachael s · 21 Oct 2020
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“

Very good

Roy B · 21 Oct 2020
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