Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

This training was really relevant to supporting our customers. I am really hoping that all staff have taken this training and will use PBS to support people more effectively and understand the root causes of a persons behavior. I will also make sure I do this myself and support my colleagues to look beyond the behavior itself. Thank you

Brilliant course recomend it to others. Rachael was great

Fantastic content and tutor was amazing and kept us all engaged well.

Fine good

Would have preference classroom to virtual but content and delivery was excellent

Great course content, easy to understand, delivered in a professional manner, very good and helpful trainer . Enjoyed it

Rachael was very welcoming and informative. She made me feel at ease while on course.

brilliant course - brilliant info - brilliant teaching methods :-) i'd do it again!

really interactive and got us all talking together. Really interesting

this training was excellent, most of the tools and knowledge are already implemented in the service, so was more of a refresher than new skills.