Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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It was a wonderful experience. Kirstie is an excellent trainer. The belives about mental illness and management were entirely changed to another level

Maya N · 25 Jan 2024
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Response: Hi Maya. Thank you for the lovely feedback. I have personally sent Kirstie an email congratulating her on an excellent course. Thanks again for taking the time to leave feedback.

Kristie is fabulous, I liked her energy level being maintained throughout the class ... Thanks for that.

Sukanya K · 25 Jan 2024
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Kirstie was fabulous, really knowledgeable and managed to keep everyone engaged for an entire day. I will definitely think more about why people are exhibiting behaviours of concern at work and how we can address this with PBS. I'll also be more reflective about my own behaviour and attitudes and how they influence other staff.

Jo M · 25 Jan 2024
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Response: Hi Jo. Thank you for taking the time to leave detailed feedback. We place a real emphasis on shared learning and experiences, we find it really helps people connect with the course content. We'll make sure to pass your feedback onto Kirstie.

Very helpful to understand more about family members.

Manpreet K · 17 Jan 2024
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Great

Faith N · 17 Jan 2024
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Excellent course

Thiyagaraja G · 17 Jan 2024
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Very good having a refresher and catching up to talk about the family members

Emma C · 17 Jan 2024
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Response: Hi Emma. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Carrie and Jamie. We'll ensure we let them both know.

It was a very good and insightful training.It will help me in my day to day work

PRISCA K · 17 Jan 2024
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Everything was taught clearly and we used everyday examples with the family members we work with daily so we could use what we were learning and apply to the environments and people we work with

Mbiri M · 17 Jan 2024
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Response: Hi Mbiri. Thank you for taking the time to leave detailed feedback. We know that our Associate Trainers work very hard to deliver high quality courses. I will personally send Carrie and Jamie an email to share your comments.

Presented lovely

Holly B · 17 Jan 2024
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