Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Course was excellent, learnt a lot, I learnt strategies for dealing with challenging behaviour and I feel the course will definitely change my approach both in work and personal situations. Ben was very engaging and kept our interest.

Katie L · 11 Jun 2024
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Response: Hi Katie. Thank you for your fantastic review. Its great to hear you enjoyed the course and delivery and that this will support you within your role. We will pass your lovely comments onto Ben.

A very enjoyable course to attend, I feel I’ve learnt a lot of valuable strategies to implement in the work place as well as daily life. Thankyou so much ! Lots of information I can now pass on to colleagues to help them too!

Kathleen S · 11 Jun 2024
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Response: Hi Kathleen. Thank you so much for taking the time to leave positive feedback. It is great to hear that you enjoyed the training and intend to share your positive experience with colleagues. I will pass your lovely comments onto Ben.

Really really interesting and enjoyed also looking forward level 2

Migmar B · 11 Jun 2024
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Lee was a really friendly and approachable trainer. Made us all feel so comfortable. No question was silly and he was open to learning from our experiences too. Really informative engaging day.

Nicole M · 10 Jun 2024
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Response: Hi Nicole. Thank you for your feedback, it’s great to know that you have come away feeling listened to and that you enjoyed your learning experience. We will pass your lovely comments on to Lee.

Really good information, Lee explained things very well. It was a very interactive lesson and I feel that I can put a lot of it into my practice and life.

Nola M · 10 Jun 2024
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Response: Hi Nola. As much as we love to hear that you have enjoyed the training, it is even better to hear that you now will be able to put it into practice what you have learnt to benefit the people you support. Thank you for taking the time to leave feedback.

Lee Rafter was amazing and very informative Would do training again with him.

Sky B · 10 Jun 2024
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Lee Rafter was brilliant, he explained everything so well and ensured we understood every step of the way. Enjoyed the course and came away with good knowledge of PBS. Thank you

Angela G · 10 Jun 2024
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A relax day of teaching

S A · 10 Jun 2024
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Great content , gave me food for thought Course was delivered very well and was engaging Look forward to part 2

Caroline B · 07 Jun 2024
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The course has enlightened me more about our perception about people's behavior

Adenike S · 07 Jun 2024
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Response: Hi Adenike. Thank you for your feedback. Its great to hear you found the course enlightening and you enjoyed the course delivery. We hope completing this course further supports you within your role. Thank you again.