Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Fun and engaging.

High engagement within the course and found this useful. Reflective practice within the session which changes approach to working with customers. Interesting and enjoyable. The instructor was great.

Fun and engaging.

Ben has a fab amount of knowledge and good delivery!

wifi was poor towards the end, this is due to covid-19, looking forward to the future training

Great information and course content

Fantastic trainer Ben feetenby

I found the course really engaging and Rachael was really good

Thank you very interactive especially as this was virtual learning the trainer was very engaging. Knowledgeable and brought her own experiences to the training and that has helped my learning.

I found it really engaging and learnt a great deal. There was lots of real life anecdotes and the flow of the conversation was perfect. Definitely the best I've been too Rachael Davies is a great facilitator.