Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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This has been one of the best courses that I have ever attended After working in healthcare for 32 years I wish this course had been available at the start of my training! Ben you were fantastic, making everything come to life! With your real life stories. Can’t wait to do my level 2 and 3 ! I will be enduring all my team attend the sessions Thank you

Alison A · 14 Apr 2025
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Response: Hi Alison, Thank you for the lovely feedback which we will be sure to share with Ben. It is also great that you will be promoting the training to your team and we look forward to seeing them on a course soon.

learned a lot about how people behave in different situations and how to deal with different behaviours. Good course overall

Swati H · 14 Apr 2025
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Good day

dale S · 14 Apr 2025
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Response: Hi Dale, Thank you for the feedback. We noted that you scored the training 2* but that it was a “good day.” Please feel free to contact us if there is anything you would like to add as we are keen to learn from all feedback.

Really engaging training session. Good refresher but also learnt new ideas on how to deal with behaviours of concern. Looking forward to the next session. Great session on autism too.

Georgina W · 08 Apr 2025
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Really good day and enjoyed learning other ways to deal with situations and how spending 5 minutes longer can have a positive impact

Joanne S · 08 Apr 2025
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Todays course has been extremely informative, Ben gave everyone the opportunity to share there views and was not judgemental of any opinions. The course has helped me to look at my own behaviours and the way I perceive others. It has helped me to realise that there is always a reason for behaviour and tips on de-escalation

Sarah M · 08 Apr 2025
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Ben was wonderful Very interesting Kept us interested in the subject Learnt so much new information It will be very beautiful to me personally and in my work

Najma P · 08 Apr 2025
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This course was absolutely fantastic. It opened my eyes to understand why people behave in certain ways. It was interesting to learn that behaviours that staff fund concerning is a way of communication. I recalled some behaviours I had to deal with supporting people with autism and learning disability and I learned why and wished I learned sooner. I am excited to put all my learning to use going forward. The trainer Ben was a great facilitator and made learning so much fun

Beatrice O · 08 Apr 2025
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Response: Hello Beatrice, Thank you so much for sharing your experience! It's incredible to hear how the course has provided such valuable insight into behaviour as a form of communication. Understanding the reasons behind certain behaviours can be truly eye-opening, especially when supporting individuals with autism and learning disabilities. Your enthusiasm for applying what you've learned is inspiring, and I'm sure it will make a meaningful difference in your approach moving forward. I'll be sure to pass along your kind words to Ben - he'll be delighted to hear that his training made such a positive impact.

Informative and engaging

Amy · 08 Apr 2025
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The course today and all the information was really beneficial. I feel as though I will definitely feel more confident in my role when understanding different behaviours and how to speak to patients dealing with these! Thanks Ben who kept the course interesting and was really informative

samantha j · 08 Apr 2025
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