Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Trainner Liam is very communicative and also he make the session effective and intresting.

Sabina S · 02 Jun 2025
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Liam was really funny ,good session very informity learned a lot about this study day can not wait for part 2 very interesting

Pauline G · 02 Jun 2025
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Very engaging and interactive

Shauna A · 02 Jun 2025
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Ben made training very relevant, relatable and made us all think about the why !!! I will totally approach behaviours and potential escalations in a different way ! Incredible course and delivery - Ben you are amazing !

Maxine H · 02 Jun 2025
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The course was exceptional. It has really given me some tools to take away to use with patients and families showing behaviours of concern. It has reinforced that we can not treat patients with any bias and treat them all as individuals and get to the reason why they are behaving that way to come to a positive conclusion.

Emma B · 02 Jun 2025
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Response: Hi Emma, Thank you for taking the time to share this excellent feedback. It’s great to hear that you enjoyed the course delivery. We hope that completing the course will further support you in your role.

Ben was a really good trainer who was engaging throughout the day. I learnt a lot about human behaviours and the “why” behind behaviours. I feel I can apply everything I’ve learnt in practice and it will benefit my work. Really great training session

Phoebe M · 02 Jun 2025
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Very interactive and engaging. Trainer had lots of personal examples of situations to share with the group. Smaller classroom as was very large room for such a small group

Erika B · 02 Jun 2025
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Very informative session. Never feel bore for a minute. Ben is a Good trainer and all the best for him.

Jesna V · 02 Jun 2025
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The section was really good Ben get 100 decent on training this course by explaining in details on how to de escalate different situations

Oluwaseyi A · 02 Jun 2025
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The trainer is amazing. He is well knowledgeable and experienced in the way he conduct his training sessions. The lesson is interactive and I learned a lot today. Everything makes sense to me and this will change my way of approach in practice.

Jereba T · 02 Jun 2025
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