Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,977 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,771–1,780 of 3,753 reviews (5 star)

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Trainer was very good, made it very interesting and enjoyable, Time went so quick and covered quite a a bit

tina d · 30 Jul 2025
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I think it would be good to discuss challenging behaviours from family/friends. I found the course really interesting and it is good to have it delivered by a specialist in the area who was really enthusiastic about the topic.

Sue J · 30 Jul 2025
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Response: Thank you, Sue, for your feedback. We appreciate your suggestion about discussing challenging behaviours from family and friends. It’s definitely something we can keep exploring in future sessions. Glad to hear you found the course interesting and enjoyed the course delivery.

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Kirstie was very engaging & knowledgeable. I enjoyed the day.

Carol P · 30 Jul 2025
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Kisty explained content well, fun easy to listen to and engaging.

Gerard P · 30 Jul 2025
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Friendly and informative. Interacted well with everyone. Made you think …

Carmel M · 30 Jul 2025
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Kirstie was informative and content was engaging. I feel I learnt a lot. Thanks

Kelli F · 30 Jul 2025
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Great to orientate my thinking towards being more flexible with patients and having more psychologically-oriented discussions with colleagues

Mike G · 30 Jul 2025
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“

Kirstie was a brilliant trainer, I have massively learnt a lot about the way I think I’m my work life and my home life (being a parent to my little boy). Very knowledgeable and would have been honoured if she looked after myself or one of my relatives. Thankyou so much :) x

Kimberley N · 30 Jul 2025
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“

Kirstie was a fantastic trainer. Very knowledgeable with fun and relevant stories to help the day along. We get people into clinic who are already escalating and this course will be great in helping to de-escalate situations .

Rebecca E · 30 Jul 2025
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Response: Thank you, Rebecca, for your kind words. We're so pleased to hear you found Kirstie’s training helpful and engaging. It's great to know the course content feels relevant to your clinic work, especially in supporting de-escalation. We really value your feedback.

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It was a very good session, the trainer did a good job. I was worried how iam gonna finish the 7hr session but the trainer made it easy

Mohamed K · 28 Jul 2025
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