Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Excellent, well excuted, very interactive. Trainer helpful cheerful

Brenda N · 29 Oct 2025
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Good class, trainer ability to keep attentive to class. And got lot from class

Jincy S · 29 Oct 2025
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Really valuable course. Kirsties attitude was so positive and infectious, it makes you want to implement what you learned. It is clear she is very experienced and the examples and anecdotes made the course feel engaging. Also enjoyed the group work. There could have been more breaks perhaps even just five minutes to invite a stretch. Thank you!

Liv S · 29 Oct 2025
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The course was good. Kirstie was able to share anecdotes which helped with context. I thought we were covering the whole workbook so was worried about pace. Maybe that could be addressed that at the start. Thank you.

Lisa J · 29 Oct 2025
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Very interactive, very engaging.

Rita S · 27 Oct 2025
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I’ve learnt a lot from today’s session, the trainer Ben was very helpful throughout.

Annette S · 27 Oct 2025
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Great course, very informative . Excellent engaging teacher. De escalatiin techniques very useful

Rosie M · 27 Oct 2025
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Really good gave good information and distraction techniques

Louise L · 27 Oct 2025
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I learnt a lot on our course today, Ben was very welcoming and made the day more fun whilst learning and engaging with us all. Looking forward to going to part 2.

Ellie K · 27 Oct 2025
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Response: Thank you for your lovely feedback! We’re so pleased you enjoyed learning with Ben and that the session was both fun and engaging. Great to hear you’re looking forward to part 2!

Brilliant course really enjoyed it and learnt alot about tactics and supportive strategies to support people with challenging needs to ensure that they receive the best possible care and support.

Kathryn T · 27 Oct 2025
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