Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Good information regarding the impact of positive behaviour and attitudes in our everyday life’s. Very engaging trainer.

Sini V · 06 Nov 2025
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The course was very informative and Ben was very engaging and knowledgeable the course enabled me to think about other approaches

Alison B · 05 Nov 2025
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Excellent course, very entertaining tutor, enjoyed the day, look forward to day 2!

Suzanne G · 05 Nov 2025
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Very informative and engaging. Well presented.

Jayne A · 05 Nov 2025
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The course was fantastic every engaging ,, I have taken away a lot of things to think about at home and in the work work place. Thank you for a great day !!

Jessica T · 05 Nov 2025
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The training was very interactive one. Trainer very friendly. Interesting class . Enjoyed attending.

Saranya V · 05 Nov 2025
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I really enjoyed this course. Ben was such a brilliant teacher. I will take lots away from this day.

Lesley B · 05 Nov 2025
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Enjoyable and interactive. Ben gave lots of examples which was very relatable.

Margaret B · 05 Nov 2025
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What a brilliant course!! Ben was excellent!! Engaging throughout the whole day and really got me thinking about my approach to people. Very knowledgeable on the subject and people’s behaviours. One of the best courses I’ve been on! Will be recommending this to my colleagues.

Bethany R · 05 Nov 2025
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The course offered a great opportunity to develop new skills to put in practise both at work and in personal life. Trainer Ben was knowledgeable, engaging and made learning such fun. Looking forward to booking on Day 2 Thank you for a great day, I feel more confident with the skills you taught us to build relationships to increase the quality of life of my patients.

Judith G · 05 Nov 2025
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Response: Hi Judith. Thank you for your feedback. I’m pleased to hear you found the course enjoyable and valuable, and that it has increased your confidence in applying the skills to support patients. We hope the learning and resources from the training will continue to support you in your role.