Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,977 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,221–1,230 of 3,753 reviews (5 star)

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I learnt a lot of very useful knowledge i can implement into practice

Deborah H · 08 Dec 2025
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Trainer (Jack) really enthusiastic and informative !! Facilities poor a long day 8-4 with no hot drink facilities

Laura T · 08 Dec 2025
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Response: Hi Laura. Thank you for your feedback. It is great to hear that you found Jack enthusiastic and informative throughout the day. We appreciate your comments regarding the facilities and refreshments. As the venue is not arranged by us we will ensure this feedback is shared with the organisation to review for future sessions. We hope that by attending the course it will further support you within your role.

Thank you,was very informative

Mundackal J · 08 Dec 2025
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Very engaging and informative. Thoroughly enjoyed the course . Jack was brilliant

Michelle I · 08 Dec 2025
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Overall a very informative course

Carol M · 08 Dec 2025
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Great course very interesting

Rhiannon W · 08 Dec 2025
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Jack was very interactive and engaging. Course was informative and will be useful within my daily work. Thankyou

Victoria C · 08 Dec 2025
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I enjoyed the course and level of interaction.

Karen N · 05 Dec 2025
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Very well presented - great interaction and engaging

Tina H · 05 Dec 2025
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Whilst I was not looking forward to the training, I actually really enjoyed it and felt I learnt a great deal. Jack was an engaging and credible teacher who utilised his own experience well to demonstrate key aspects and also make the day varied and interesting. His relaxed approach to the day ensured we learnt what was needed whilst still feeling encouraged to participate and strengthen our own learning. It was clear that Jack knows a great deal about this topic, and feels passionate about what he is teaching which adds even more credibility to his delivery of this course.

Kirsti R · 05 Dec 2025
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Response: Hi Kirsti. Thank you for sharing your feedback. We’re pleased to hear you found the session enjoyable and that Jack’s delivery helped make the content clear and engaging. It’s great to know the course has strengthened your understanding and confidence moving forward. We hope the learning continues to support you in your role.