Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,977 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 101–110 of 273 reviews (4 star)

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Engaging speaker. Well delivered, human and relatable

Amanda F · 09 Jun 2025
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Trainer was very enthusiastic and good. Would have been better if we could have been stood up more and moving around as it’s very hard to concentrate sat in a room all day. But the collaborative /interactive bits were good! Feel like I’ve learnt useful things

Alice T · 09 Jun 2025
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Response: Hi Alice. Thank you for your valuable feedback. I’m glad to hear you enjoyed the course and the delivery by Ben. We hope that completing the course will further support you in your role. I appreciate your suggestion about incorporating more movement. It’s important that everyone stays engaged and comfortable throughout the day. If you would like to discuss this further, please feel free to email me at kirsty.briggs@sherwoodtraining.co.uk.

Liam interactive and engaging. Good set out to the course and timekeeping.

Hanna C · 02 Jun 2025
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The training is so interesting and understanding

Kafilat A · 19 May 2025
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Liam has been excellent. Gave a thorough explanation on the course.

Lateef F · 19 May 2025
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Excellent

Nkechinyere N · 02 May 2025
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learned a lot about how people behave in different situations and how to deal with different behaviours. Good course overall

Swati H · 14 Apr 2025
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The course was very very informative. I loved the overview of Autism at the end, as well as the arousal model. Was really good breaking down each step of the model and using examples to better understand each stage, such as baseline being calm, normal, relaxed etc. and then examples of cues such as hitting, biting, pacing etc. These are real life examples that I see everyday in my unit, so it will be very helpful now knowing that I recognise them and put my theory into practice the best way I can. The booklet was extremely helpful.

Diandra S · 08 Apr 2025
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Response: Hello Diandra, thank you for your detailed feedback and it's great to see how you can then use this on your unit to assist your patients going forward and other staff.

Good session. A lot of off topic conversations some times but overall good lesson

Katie R · 08 Apr 2025
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It will be very good if we can learn how to defend ourselves towards aggressive patients

Laurette I · 07 Apr 2025
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Response: Hi Laurette, thank you for taking the time to leave feedback. You have completed day 1 of the training, which helps us understand why a person may have aggressive behaviours and how to manage these proactively rather than reactively. The next 2 levels of the course will look further into how to protect ourselves whilst keeping ourselves and the patient safe.