Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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The class was interactive. Lots of role play . Though it was long he made it feel enjoyable

Glory E · 19 Dec 2025
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Jack was really engaging and kept my interest throughout the session. I liked the practical components to the session as it kept it interesting. I appreciated the regular breaks because it can be uncomfortable sitting for such a long time when you’re not used to it. There was some repetition throughout the day, but to an extent it did help consolidate my learning.

Sophie W · 19 Dec 2025
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Response: Hi Sophie. Thank you for your feedback. I’m glad to hear that you found Jack engaging and that the practical elements helped maintain interest throughout the session. I also appreciate your comments regarding the pacing, breaks, and repetition, and how these supported your learning. Your feedback is helpful and valued.

Very interesting training and appropriate for me Jack was an excellent trainer and kept the group engaged Good fun

Adele B · 18 Dec 2025
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Good explanations throughout the day. Informative.

Anne B · 18 Dec 2025
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Interesting content which was new and something which I can use in practice. Presenter, jack, friendly and felt at ease asking questions

Jenny G · 18 Dec 2025
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Thought provoking course which will influence the way I deal with certain relevant situations in a way that promotes better outcomes

Jason H · 18 Dec 2025
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Response: Hi Jason. Thank you for your feedback. I’m glad to hear that you found the course thought-provoking and that it provided useful perspectives that will support you in your role.

Enlightening, informative and educative. This course is surely going to impact positively on my patient’s care going forward. Well structured course.

Oladele O · 18 Dec 2025
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Response: Hi Oladele. Thank you for your feedback. It’s great to hear that you found the course enlightening and well structured. I’m pleased to hear that the learning will support your practice and patient care going forward. Thanks again!

Course was very interactive and interesting. Jack the teacher was very informative and had great communication enabling the course to be interesting even thought it was a long day. Enjoyed very much and walked away being taught a lot.

Niamh C · 18 Dec 2025
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Response: Hi Niamh. Thank you for your feedback. I’m glad to hear that you found the course interactive and interesting, and that Jack’s communication supported the session throughout the day. We hope that attending the course will support you in your role.

Well teached Good info

Alan H · 17 Dec 2025
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Overall an informative course. Trainer was friendly, professional, informative and interactive with everyone.

Amy B · 17 Dec 2025
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