Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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I really enjoyed the session I felt like I learned a lot and could relate to a number of situations discussed. Helped me reflect on situations I have been through personally and professionally and having a better understanding with these cases.

Karis M · 22 Dec 2025
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It was really good.understandable

Naicy t · 22 Dec 2025
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It’s a really good course to understand more about restraint’s and behaviours. Thank you

Jins J · 22 Dec 2025
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The study was truly valuable, and the trainer was incredibly engaging. I've gained a lot of knowledge today that I can happily apply to my daily work, helping me better understand my patients and reflect on my practice. I also realised the importance of recording documentation with evidence, like including precise facts to support my notes.

Ruixi L · 22 Dec 2025
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Response: Hi Ruixi. Thank you for your feedback. I’m glad to hear that you found the session valuable and engaging. It’s also good to hear that the learning supported reflection on practice and highlighted the importance of clear, evidence-based documentation. We hope that attending the course will further support you in your role.

Very informative. I know have an understanding about behaviours and how this is a means of communication. Lots of lessons about how to support patients who may present with challenging bahviours.

Sarah B · 22 Dec 2025
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Informative course. Will be useful to implement into everyday practice to ensure patients are cared for appropriately

Louise S · 22 Dec 2025
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I really enjoyed the session. Liam kept the group engaged through out. He didn't push for people to speak up and answer questions allowing people to speak up when they are comfortable.

Gemma A · 22 Dec 2025
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Fantastic trainer and Good communicator,

Magaret O · 22 Dec 2025
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Liam is very engaging and it was very informative but also maintained interest across the day which is hard to do considering its lots of slides and talking. I think there was a good balance of mixed media, writing ourselves, involvement and also all the material seemed relevant.

Josie M · 22 Dec 2025
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liam was very friendly and engaging from the very beginning, the course was interesting and allowed all of the staff to reflect on our workplaces and how we may let down our patients who require further support, and allowed us to reflect on how we can work together to make a change on our wards.

Olivia C · 22 Dec 2025
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Response: Hi Olivia. Thank you for your feedback. I’m glad to hear that you found Liam friendly and engaging, and that the course encouraged reflection on practice and teamwork within your workplace. We hope that attending the course will further support you in your role.