Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben did a great session which was interactive and the content was very good.

Kumari N · 15 Jan 2026
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Ben and jack excellant trainers worth listening too

Debra L · 15 Jan 2026
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Really interesting and thought provoking course. Excellent trainers

Kathryn G · 15 Jan 2026
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Ben and Jack were both amazing, learnt so much to take back to work and home life. Very good interactive team really enjoyed this study day.

Chloe W · 15 Jan 2026
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The course was very informative and helpful. Some useful tips to apply both at work and in everyday life. Really made you think about your approaches and why patients/people may behave in a certain way. Thank you Ben and Jack.

Zoe P · 15 Jan 2026
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Very informative, really useful, will definitely put the theory into practice, will change the way I practice and use all opportunities The trainers were excellent

Judith P · 15 Jan 2026
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Both very knowledgeable and presented The course excellently

Alethea C · 15 Jan 2026
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Extremely useful course. Initially thought it was a tick box exercise but was very wrong. Delivered very well. Made me think. Practice learnt will be taken back to my area.

Sonia H · 15 Jan 2026
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Thinking positive of people

Cyril E · 15 Jan 2026
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Ben and Jack are very good in their teaching skills. Really enjoyed both of them lessons.very easy to understand .

Soniya N · 15 Jan 2026
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