Level 2 Certificate in Customer Service Reviews

i thought the course went well for me as i learned a lot within the customer service and employability course and what kind of difficulties i could encounter in a customer service role within the workplace and how can identify and solve customer enquiries. Also more knowledgeable about how i work in a team and what problems i can encounter within the workplace when working with team members and staff.

the course was very informative and i learnt a lot. the trainer was very helpful. The course was long, i feel like we could have covered everything in half the time apart from that it was great.

I enjoyed the course, it was helpful, informative, and encouraging. Thank you :)

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Great overall experience, I learned a lot about customer service and was always engaged and interested. Ryan was always happy to help and very positive. The work was always relevant and taught at a good pace. Very satisfied!

An excellent course and tutor

Very happy with the course, Ryan was great throughout the course.