CSTF (All in One Day) Mandatory Training Reviews

I found the course to be very disorganized, and I believe much of this was due to the instructor’s approach. Unfortunately, the instructor’s conduct was unprofessional and, at times, disrespectful. The instructor frequently went off-topic, providing examples that were not relevant to the course material. Additionally, there was an incident where the instructor yelled at a fellow learners who briefly checked their phones to attend to family matters, using inappropriate language saying “ i don’t care who the hell you are”. The instructor’s tone was often condescending, and they did not allow for others to speak or if someone did they would argue with them . During practical demonstrations, such as chest compressions, the instructor did not allow for proper technique, such as failing to allow the chest to fully recoil, nor did they provide clear explanations—for example, on how to properly locate landmarks for compressions. Overall, I felt uncomfortable throughout the training, and I am disappointed, especially considering the cost of the course. I hope this feedback is taken seriously to improve the experience for future participants.

The trainer was excellent. The course content met the required skills. I was able to practically demonstrate my skills and knowledge. The theory aspect was also very useful for me to understand the concepts within my own work and how to apply them in my work environment.

Do using any of this

The trainer was awful kept stopping when people went to the to toilet Very rude we couldn't ask questions she kept telling us she didn't have enough time as there was a lot of people on the course. She shouted at a few people for not doing something right when they just need to be told how to do it properly no need for shouting really discouraging and Intimidating as we are all adults. Worst training ever to be honest

While there were good refreshments, the room was small for the number of candidates and even smaller when a group joined for the afternoon session. It was hot, stuffy, and quite uncomfortable. I felt we were crammed into a small space. In my opinion, the quality of the teaching wasn't as good as it was last year. I felt the tutor was trying his hardest, but for me, it just didn't work. On this year's experience, I shall look around for another provider for next year. The DeFib training apparatus wasn't working properly, and there was time wasted while the trainer had to make a phone call to access the BVM.

It felt very disorganised and all over the place

No tea or coffee

75% of this course has no relevance to moving and handling in a care home , community support or supported living There was no stand aid , toilet seats, profiling bed , wall nothing g relevant to a moving and handling skill set apart from about 30 minutes of hoist training . The trainer was great and delivered the content well

very good

The trainer Karen was not happy when I said I was unable to kneel as had knee replacement...she very reluctantly got out the table but made me feel very small in front of others because of it.... Inclusion of disabled was non existent and found her to be very rude and obnoxious.....