CSTF (All in One Day) Mandatory Training Reviews

While there were good refreshments, the room was small for the number of candidates and even smaller when a group joined for the afternoon session. It was hot, stuffy, and quite uncomfortable. I felt we were crammed into a small space. In my opinion, the quality of the teaching wasn't as good as it was last year. I felt the tutor was trying his hardest, but for me, it just didn't work. On this year's experience, I shall look around for another provider for next year. The DeFib training apparatus wasn't working properly, and there was time wasted while the trainer had to make a phone call to access the BVM.

It felt very disorganised and all over the place

No tea or coffee

75% of this course has no relevance to moving and handling in a care home , community support or supported living There was no stand aid , toilet seats, profiling bed , wall nothing g relevant to a moving and handling skill set apart from about 30 minutes of hoist training . The trainer was great and delivered the content well

very good

The trainer Karen was not happy when I said I was unable to kneel as had knee replacement...she very reluctantly got out the table but made me feel very small in front of others because of it.... Inclusion of disabled was non existent and found her to be very rude and obnoxious.....

The trainer was excellent but I feel the time isn’t worth it, also the venue is not encouraging as there was no access to microwave, hot water etc. Additionally, not all the training I booked for were touched. I was told it was a misconception on the site I booked it from

Trainer encouraged interactive, participation and questions asking to promote more learning

The trainer was very good and most importantly, he was very knowledgeable about ALL subjects and made things easy to understand.

The trainer began the day by telling us not to bore him, and then not to irritate him (someone was checking their phone) otherwise we wouldn’t get out of here and he would irritate us all back. He was quite intimidating, and because of this people held back from participating and answering his endless questions. He enjoyed talking and skipped over a lot of content including anaphylaxis. There was no opportunity to practice using a hoist, it was just a quick demonstration of one lift. Too much content to cover in one day and with a trainer who was clearly in pain and easily frustrated with people, it didn’t make for an encouraging, inclusive learning environment.