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CSTF (All in One Day) Mandatory Training Reviews

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Joanne A, 04 Jun 2025

London

I found the training session today very poor. I have completed it for 3 years now all with different trainers and this was the worst. The practical parts were rushed at the end only one demonstration with the hoist from the trainer no time to practice this due to poor time management despite the course not finishing till 17:40 The course was not interactive Paul read from the slides and did not engage with the group. He engaged with a couple of particular members from the group those from a mental health background as this was clearly Paul’s experience. Although Paul was friendly it felt very new to him and robotic of reading the PowerPoint and playing the videos. Paul him self was yawning throughout the later part of the day. Although we are there to learn this course is designed for people who already have experience of a minimum of 6 months in the care setting and I felt parts of the course were patronising and as if there was no experience in the room. To have people join half way through the day was new to me this time and it caused a significant delay as we did introductions again the safety brief again which I think impacted the ability to test out using the equipment.

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Christopher M, 27 May 2025

Bristol

The trainer was good,he made us understand manual handling.

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Xolani N, 24 May 2025

Newcastle upon Tyne

Trainer informative and up to date.

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Wendi R, 16 May 2025

Glasgow

I found the trainer interested only in participants of higher pay grades , showed a lot of racism towards candidates. The coursework slides included terrorism and community charity's dealing with radicalism. Towards the end we spent almost 15/20 mins watching a video based in hospital on resuscitation......this benefitted noone in the classroom.

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Rupinder K, 16 May 2025

London

I learned lots today really helpful.

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Stuart D, 29 Mar 2025

Cardiff

Tutor seemed to know very little of the slide content, often talking at anecdotal tangents

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Dr D, 28 Mar 2025

London

This was an extremely disappointing day. The course was boring, and the whole day was too long. We did ridiculous ‘practical sessions’ such as getting out of a ‘grab’ from a patient, and the picking up a box and passing it around! The day was more geared towards HCA and should have been clearly labelled as not suitable for doctors. It was a waste of a day and in future I will aim to do an online course instead. The instructor was bored and was yawning at times. The clsss size was too big and the content dull. The course really did not need to be 7.5 hrs for the sake of it. I would not recommend it or be returning!

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Karen H, 20 Mar 2025

Norwich

Would not help someone new to care especially with the practical side Too much role play,

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Maryam S, 18 Mar 2025

Oxford

Good

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Irene A, 13 Mar 2025

Milton Keynes

I left home very early to get to the bus station from Northampton to Milton Keynes.My bus got spoilt along the road so I told my company to inform the tutor.upon arrival I was 30 minutes late but this tutor wouldn’t even hear me out.This is very bad and inhuman act .I have to pay another 80 pounds to for and I really do regret coming again.

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