CSTF (All in One Day) Mandatory Training reviews

4.9 (33,275 reviews)
AI summary of reviews

Practical, interactive delivery makes this mandatory training easy to engage with, as attendees value trainers’ subject knowledge, clear explanations, patience and humour. Reviews highlight real-life examples, demonstrations, discussion and opportunities to practise, ask questions and take part. The course is well organised, accessible and relevant to care roles, helping attendees refresh existing knowledge, learn updated guidance and feel more confident applying safe techniques at work.

Interactive deliveryPractical demonstrationsKnowledgeable trainers

Generated from recent reviews; may not reflect every review

Showing 1–10 of 63 reviews (1 star)

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“

Disjointed. The trainer was rude. One person turned up admittedly very late and she shouted at him to get out. No manners at all. Very rude. I arrived for the half day and the milk had run out for refreshments. I asked the trainer if we could have more and she said no once it's gone its gone despite the fact I had only just arrived. I decided to take the jug upstairs to the hotel team and they were more than happy to fill it up. Felt like the trainer was a drill sergeant or school teacher and kept telling people off for touching their phones. Very patronising and rude. Theres a way of encouraging engagement and hers was quite frankly embarrassing

Brighton
Paige L · 30 Sep 2026
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“

The training was very rushed. There were individuals in training who didn't have previous knowledge and understanding of BSL and moving and handling. They did not get more help especially with BSL

Grace W · 26 Sep 2026
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“

Wasted 10 mins watching promotional videos. Rushed, waste of time, didn't learn a thing!

Nottingham
Charlotte R · 05 Aug 2026
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“

No offence to the trainer but the course was basic, rushed wasted time watching promotional videos. Did not learn a thing

Nottingham
Lynsey B · 05 Aug 2026
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“

Practical dummy is not working

Brighton
Jas S · 25 Jul 2026
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“

Not appropriate for theatre staff. This course is really aimed at health care in homes.

Exeter
Ricky B · 15 May 2026
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“

This course is a complete joke. One slide per ‘subject’ for example safeguarding, no scenarios, incorrect information conveyed. Random info on learning disabilities no apparently related to course learning outcomes. The trainer belittled or shut down anyone who expressed an opinion different to hers. Unsafe hoist demonstration and no other manual Handling demonstrated or discussed. Unsafe CPR training. If this was the only training that someone received they would be a risk to themselves and others with manual handling and BLS

Milton Keynes
Naomi W · 11 May 2026
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“

Uniformitive and a waste of time and resources Second time the manual handling trainers haven’t correctly shown the process however lovely person

Edinburgh
India F · 09 May 2026
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“

Karen was mean to me when I came in one minute late by refusing to allow me in even after I told her what happened that my train was delayed and missed my way to the hotel where the training was holding I had to go back home losing about £120 plus travelling which I feel is very mean not putting people into consideration when I came in today she didn't even say hi she just ask what is your name which I feel is quite rude.

Florence O · 01 May 2026
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“

Lots of slides skipped Ran through slides too fast

Portsmouth
Libby H · 28 Apr 2026
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