3 Hour Basic Skills Update Reviews

Apart from the hiccup with the first session, the second session was much better and the staff appreciated the extra time to learn and absorb the material. Overall the customer service (especially since there were concerns from the first round) was very good, and the situation was handled very well.

Maybe different videos or more videos as we had already seen 2 of the 3 shown in previous sessions

Great material for a half day course to refresh our knowledge and trainer knew a lot of information and went into detail which was great.

Great session was had by all and Mick made the training easy to understand with a bit of fun thrown in.

A very interactive training session which was enjoyed by all participants and would highly recommend this training session. Trainer was entertaining and made a very serious subject easier to grasp.

Trainer did not bring enough materials for the number of people - should be bringing spares.

The trainers were told the wrong time for the training to start. Confusion with location etc Trainer was told it was for 4 hours training which is incorrect.

Excellent syllabus and delivery. Trainer took time to get to know all delegates and our work situation. Thorough BLS syllabus covered together plus all individuals questions answered. All delegates said they enjoyed the class, making a serious subject interesting and fun. We all learned something, including those with many years first aid experience. And perhaps the best accolade - although the course was planned as a skills update and refresher event, a late-substitute delegate attended who said had never studied any first aid - through this course Julia coached this colleague from a point of no knowledge through to full competence in just the three hours of this class. Well done.

Trainer was excellent! Good pace and stories to cement learning. Lots of practising too!

Helen engaged with the young people and delivered exactly what we wanted from the course which was to give a young carers confidence to be able to deal with situations as they arise.