CLTI reviews

4.7 (309 reviews)
AI summary of reviews

Knowledgeable, clear and approachable trainers make complex subject matter easier to understand, with attendees valuing practical exercises, examples, Q&A and interactive workshops that build confidence for work and assessments. They describe the courses as well structured, informative and engaging, with useful materials and generally clear booking and joining arrangements. Some attendees find newer, spread-out formats rushed or less tutor-led, and would welcome more exam examples and feedback.

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This was by far the worst CLTI course I have taken; it just felt nebulous and badly structured. The course material was often unnecessarily convoluted. In contrast, the online workshops were superficial, but the discussions around practice questions frequently digressed into irrelevant tangents. Several participants enquired about the examiners’ expectations, but no definitive answers were provided, which was frustrating. This issue is compounded by the examiners being unwilling to provide model answers, answer rubrics or a breakdown of marks, which limits transparency and clarity. Even though I passed, this course made me disappointed that CLTI has a monopoly over STEP exam education. Don’t waste your time or money if you have another option.

Mark S · 12 Feb 2026
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Very thorough and effective in the delivery of the subject matter.

Jael C · 07 Feb 2026
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Thank you for the learning experience.

Cécile D · 19 Jan 2026
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The teacher overall experience and knowledge was the best part

sandie m · 19 Jan 2026
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The overall STEP Diploma - International Trust Management path to TEP status has been a great experience in terms of the learning content, time provided to review materials, instructor led sessions prior to the exam, and the actual exam process (which has improvements during the time I have completed all of the courses), made this a manageable process towards this designation especially for working individuals

Maria P · 19 Jan 2026
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As an entry level learner, I found the content and the teaching approach are too academic and theoretical. To some extent, it's hard to understand the teaching content and study material. It would be better to adopt a more practical approach rather than a rigid theoretical frameworks for the entry level learner. On top of that , the website is not user friendly and old fashion from user experience perspective. For the inquires, we are unable to recieve the prompt response in a timely manner which caused the delay and inconvenience.

YC S · 19 Jan 2026
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Enjoyable course that furthered my knowledge of the subject matters.

Amit S · 18 Jan 2026
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Good job keep it up. Also share tips on how those from developing countries can get job opportunities that'll help us understand developed markets for implementation in our jurisdiction

Phoebe N · 16 Jan 2026
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The course was good and well prepared. I have enjoyed the learning process.

Beata L · 16 Jan 2026
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Disappointed in the standard of teaching and the lack of 1-1 feedback on failing my exam. I don't think that this is satisfactory as I've nothing to help me in the future.

David W · 16 Jan 2026
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