CLTI reviews

4.7 (269 reviews)
AI summary of reviews

Knowledgeable, clear and approachable trainers make complex subject matter easier to understand, with attendees valuing practical exercises, examples, Q&A and interactive workshops that build confidence for work and assessments. They describe the courses as well structured, informative and engaging, with useful materials and generally clear booking and joining arrangements. Some attendees find newer, spread-out formats rushed or less tutor-led, and would welcome more exam examples and feedback.

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This is the first STEP course I have attended and unfortunately I do not feel as though the workshops provided me with much in terms of learning. It was largely focused on the specific answers which I felt was more learnable through reading the material itself. I do not feel as though the course was set up for the individual to be 'exam ready'. Other than being directed to the example answers we were not taught how to answer / structure the exams questions to get the best possible marks. Having workshops once a month for an extended period is not the best way to retain information for the exam. I understand previously the model had been to complete a 5-day workshop in the week leading up to the exam which is a much better way to retain the content. Having the course delivered online is not the most practical way for learning as there is too many opportunities for distractions, lack of focus for others on the calls, interruptions, lack of engagement, etc. I honestly feel as though the workshops offered very little value, and if I were to spend that time studying on my own I may have learned more. Considering the large study / exam fee we are paying per course I was disappointed with the output.

M . · 01 Sep 2026
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Having 1 session a month is not ideal. The lay out of the course isn't great. Listening to the tutor go through 10 multiple choice questions is not engaging enough and it's easy to switch off. Not a lot of information is being taken in. You're not really learning you're just going through questions. The previous courses were long yes but you learnt a lot more.

Alexandra P · 05 Aug 2026
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Disappointed in the standard of teaching and the lack of 1-1 feedback on failing my exam. I don't think that this is satisfactory as I've nothing to help me in the future.

David W · 16 Jan 2026
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James H · 19 Dec 2025