Naeem B, 12 Dec 2024
Very helpful, practical and good value
Brian O, 06 Dec 2024
Good introduction to the topic. I learned a few good techniques in the course which have a practical use and should support me in discussions on this topic in future.
Áine O, 04 Dec 2024
I enjoyed the course, the content is useful and makes you think about how you approach different scenarios and to be mindful of the language, tone and body language that we use.
Mary f, 03 Dec 2024
I thought the scenarios with role play at the end was not very effective - this would have been more useful to people who are not dealing with conflict on a daily basis.
Marie M, 22 Nov 2024
Very well organised and the structure makes it easy to balance with work.
Sile G, 22 Nov 2024
Easy to listen , stayed on point and current
Helen M, 21 Nov 2024
I enjoyed this course and would recommend it to colleagues
Liam O, 20 Nov 2024
Thank you for the very detailed and informative training session.