Showing 8,041–8,050 of 11,653 reviews (5 star)
Great course and trainer, really informative and well prepared.
Excellent course and I have really benefitted, but ultimately our patients and all individuals concerned will also.
very useful training which has expanded my knowledge base, given me some food for thought on how some of the processes and systems work for me within the organisation and the wider place
Thoroughly enjoyed the training, and this just re-enforces, why we do what we do!
Very enjoyable day - made it easier to learn and retain key messages
Thank you! Very helpful to consolidate existing knowledge and reflect on improvements.
Excellent training which should be mandatory to all staff in my organisation who manage/ investigate complaints
As above, great course led by a great teacher. I feel like i learnt a lot of relevant information and will be taking away key skills and advice to use in my day job. The use of real life stories and group exercises/role play were very beneficial. Great few days.
Lots of information to take in but Jim was able to present and teach in a way that was easy to follow. Very enjoyable course and will beneficial in my role as an environment officer where I will be taking evidence that MAY be used in court.