Bond Solon Reviews

A mixture of cases to demonstrate both commercial and medicolegal cases would have been better. Course exercise with a medicolegal case would have been good. including some videos of real time cases where experts made errors or did not follow procedures would have highlighted those key obligations.

Well delivered content

Very useful

Interactive sessions

I found nick very interesting, and even when there were parts that would fit to my job role, they adapted it to fit.

Well delivered course, very open to discussion and further break down of key points. Due to variety of experiences in room, not always relevant to specific role, but all principles and ideas are usable. Overall interesting materials delivered well and with practical application discussed at all stages.

I great interesting day with constructive conversation, thought provoking on the future of how i coordinate complaints.

I thought the trainer was brilliant he explained everything clearly and used great examples to help my understanding I was able to take lots of notes throughout with ample time provided and feel this will help me within my role and confidence.

Found the course very interesting and learnt things i never knew or had heard of before.

Some of the course was a more in depth to what we use currently, but it was worth hearing from other organisations and what their take on complaints handling is.