Melinda D, 07 May 2025
Sue was extremely knowledgeable and very helpful. As the group was smaller, we were able to discuss things in more depth and Sue ensured we had a full understanding to any questions/queries raised.
Ben S, 07 May 2025
Karen was a delight as well as being an excellent trainer and knowledgeable legal professional. I cannot fathom why she left Canada for this damp little island, but I'm glad she did.
Zaid A, 07 May 2025
the session was hugely beneficial to myself. I am new to the civil service and this course provided me with the clarity I need to understand my role further and the way we apply the law. it showed us in practical terms what legislation we need to be familiar with and why its important to do so. it explained the circumstances in which we will find ourselves in as PHSI and how to search for a specific sections within the regulations to enforce statutory powers. Karen was great in delivering the information to us and the session was proactive as we had to do some research work and find out answers to the questions asked.
Faridah N, 07 May 2025
I feel much more confident presenting. The course covered several useful points, including warming up your voice, breathing technique, INTRO (Impact, Needs, Time, Range, Objective) to name a few, all of which I will be adopting moving forward. I have also seen first hand the importance of engaging with your audience and how it can positively improve your presentation. The exercises were also really good and relevant to my role.
Bethan J, 07 May 2025
Very good course and good refresher for the previous Investigative Practice course attended
Neil A, 07 May 2025
John was very personable and dealt with IT issues, thank you.
catherine d, 07 May 2025
I thoroughly enjoyed the group sessions and the coaching practice
Vivienne C, 07 May 2025
The trainer exhibited a commendable level of empathy and demonstrated a thorough understanding of the challenges faced by each participant in the group. Furthermore, the trainer allocated time for participants to engage in discussions and provide mutual support, fostering a collaborative and supportive environment.
Donna R, 07 May 2025
Informative enjoyable two days and Dilys did her best to accommodate and support the group who are going through a massive period of uncertainty about their jobs, thank you.