Showing 21–30 of 34 reviews (2 star)
A very good refresher for experienced officers and pitched at right level for new officers and those not familiar.
Unfortunately whilst having high expectations I felt that the course did not give sufficient examples of best practice.
Much of the material in the initial three day workbook is already well known to most HMRC financial investigators as it is covered in detail in the R&C training course. This part of the course could be shortened. For example, the review of what information can be found from bank statements, court layouts and the basic elements of POCA legislation. It may be helpful to amend this part of the training to focus on areas where recent case law is influencing confiscation cases. If the legislation needs to be rehearsed it would be helpful to vary the presentation to include more interactive sessions or scenario based work. The material on criminal procedure rules was very useful and should continue to be included. Running the first part of the course on Teams does not create a natural interactive environment and this part of the training would benefit from being hosted in a classroom setting. It feels like the course should become the next step after the R&C training has been completed. Each student could refine the s.16 they draft in this training and could be used for the cross examination. From memory, the case from the R&C training covers most of the areas that we are likely to be tested on in cross examination and could likely be modified to cover any other areas required.
Its important to think about the things that have been discussed - emotional intelligence, resilience, coaching styles etc and there will be aspects that I can relate to practice for sure, but I don't feel that I have 'learnt' alot or learnt how to actually deliver safeguarding supervision. I liked the use of breakout rooms and I feel that it really promoted good discussion and learning from others but I feel like the study day lacked the knowledge basis around how to actually deliver safeguarding supervision, it was more about reflection on myself as a person and leader and how I can support conversations in general. I wanted to know more about how to approach safeguarding supervision and tools that I can use when supervising staff.
It is a fairly dry subject and we essentially just read through the PDF. Difficult as only three people on the course so there was very little interaction. Huge amount of silence at times, quite hard to stay focused.
I felt this course could have been delivered in 1 - 2 hours and the level and nature of the content did not justify a full day. I felt due to it being solely from a legal perspective attempting to cover questions and requirements from a wide range of health disciplines and backgrounds and recording methods, it was difficult for it to achieve a great deal this without more clinical/IT input.
I found the content of this course surprisingly basic- perhaps my expectations were too high, or I misunderstood the course- but I thought this would be more than just the basics of change management.
Overall, I am disappointed with the trainers mostly. I think that the course would be better face to face.